Privacy Policy

Privacy Policy We respects your privacy


Ashtik Softech respects the privacy and security of its customers and users of its websites. Ashtik strives to provide you with a personalized Internet experience that delivers to you the information, products and services that you need. In order to achieve this goal, Ashtik sometimes collects information during your visits to our websites. Ashtik promises that:

  • We do not and will not offer for sale, share, or lease any information given to us by you, except as disclosed in this privacy policy (“Privacy Policy”).
  • Our Privacy Policy applies to prospective, current, and former customers and users.

We have prepared this Privacy Policy to enable you to understand which personal information of yours is collected, how and when we might use your information, how we protect your information, who has access to your information. This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party. Continued use of our websites shall constitute your consent to the processing and transfer of your data as set out in this Privacy Policy.



Information We Collect Ashtik collects certain information from and about its users in three ways: (i) from our web server logs, (ii) with cookies and (iii) directly from the user.


Information We Collect

Web Server Logs
When you visit our websites, Ashtik may collect “Non-Personally Identifiable” information to administer the site and analyze its usage, such as:

  • Your Internet protocol address (explained below);
  • The type of browser or computer you use;
  • The number of links you click within our website;
  • The state or country from which you accessed our website;
  • The date and time of your visit;
  • The name of your Internet service provider;
  • The Web page from which you linked to our website; and
  • The pages you viewed on our website

Internet Protocol (“IP”) Address
An IP Address is a number assigned to your computer while using the Internet from which Web servers can automatically identify your computer. Ashtik servers gather your IP address and the webpage from where you linked to our website. Your IP address assists Ashtik in administering and optimizing the website for you, analyzing website usage, and diagnosing problems with the website.


Cookies
Our websites use cookies (i.e., small bits of text that our servers place into a file on your computer’s hard drive). We use cookies to save your preferences and login information, and provide personalized functionality. Cookies may also store Personal Information (defined below) you have entered so that you do not have to continually re-enter the same information. You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on Ashtik´s websites.

Ashtik may also allow third party applications on our websites to send cookies, but these applications do not have access to read Ashtik´s cookies. Other companies´ use of their cookies is subject to their own privacy policies, not this one.


Personal Information
On some pages of our websites, users can register to purchase products or services, receive personalized content and participate in surveys, forums, blogs, etc. When you register, Ashtik may ask you for some “Personal Information” which may include, but may not be limited to, your full name, postal address, phone number and email address. We may then contact you with information about Ashtik products and services.

If you purchase products or services, we may also request financial information such as credit card or bank account information. Any financial information we collect is used only to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider.


Additional Information
As a security measure and to ensure that our websites and computer network remain available to all customers, Ashtik may use software programs to monitor network traffic or to identify unauthorized attempts to upload or change information, or otherwise cause damage. These software programs may also collect information regarding your use of our websites and computer network.

You may also be asked to disclose Personal Information to us so that we can provide technical support assistance and information to you. For example, we may collect Personal Information from you (such as an email address, system information and problem descriptions) in order to provide online technical support and troubleshooting. If you choose to correspond with us through electronic communication (e.g. email, online chat or instant messaging), we may retain a copy of the electronic communication together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.


How We Use Your Information How We Use Your Information

Ashtik uses the information we collect to notify you about your account and to notify you about changes to the terms and conditions governing your use of our websites, products and services. We may also use the information we collect to notify you about other products and services we think you will find valuable and about special offers. You may notify us of your desire not to receive notifications relating to new products and services and special offers by “opting-out” as provided for below.

Our employees, contractors, or Agents will at times require access to your Personal Information. Ashtik permits access to such information only for business purposes, such as administration and developing our products or services.

In no instance will Ashtik use your Personal Information in a manner inconsistent with the purposes described herein without your prior consent pursuant to the Opt-In and Opt-Out Provisions below.


Contacting You Directly
Ashtik may contact you directly through the email address or other information you provide to confirm information or purchases we have successfully received from you. Ashtik may also contact you to respond to your questions, to provide the services you request, to manage your account, to inform you of service announcements, and/or to notify you of special offers or other information, products or services we think you will find valuable.


Opt-Out Provision
If you receive a promotional email from Ashtik or our marketing partners, you may use the provided ´Unsubscribe´ link to remove yourself from future mailings. You may also “opt out” of promotional emails by contacting us at contact@ashtik.com. To delete your Personal Information, contact us at contact@ashtik.com and Ashtik will take reasonable efforts to delete a user´s Personal Information from its database and/or third-party sites. However, please note that it may be impossible to entirely delete a user’s Personal Information because some residual information may reside on backups or records of deletions. We may require the retention of a minimal amount of contact information from active or former clients in order to maintain service-related communications and/or billing history.

Ashtik will always offer you the opportunity to opt out before your Personal Information is:

  • Disclosed to a third party that is not an Agent of Ashtik; or
  • Used for a purpose that is inconsistent with the purpose(s) for which it was originally collected (as we have explicitly described to you in this Privacy Policy or at the time you provided such information) or as you subsequently authorized.

Additionally, if a user’s Personal Information to be disclosed or used in the above situations is “Sensitive Information” (i.e. Personal Information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of the individual), Ashtik will first obtain your explicit consent by requiring you to “opt in” prior to such uses or disclosures of Sensitive Information.


Third Party Sites
Ashtik’s websites may include links, ad banners, etc. to other websites which may or may not be affiliated with Ashtik. Notwithstanding any affiliation, Ashtik does NOT control and is NOT responsible for the information and/or content you provide to and transactions you engage in with such third party sites. Please be aware that the operators of these other websites may collect and use different information about you that is not consistent with Ashtik´s Privacy Policy. For any concerns as to the privacy of your information on these websites, please refer to their respective privacy policies.


Information Protection

How We Protect Your Information Ashtik has employed the use of electronic security measures to protect against the loss, theft, misuse, alteration, or unauthorized disclosure of your information submitted to our websites. These measures include firewalls, use of passwords, anti-virus and detection software.

When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer (“SSL”) technology. However, please note that electronic communication (e.g. email, online chat or instant messaging) that you may send to us may not be secure unless we advise you in advance that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as financial information, social security numbers or passwords to us through unsecured electronic communication.


Modifications to the Privacy Policy
Ashtik hereby reserves the right to amend, alter, modify, replace or suspend this Privacy Policy, from time to time, in its sole discretion. All such changes to this Privacy Policy will be effective when posted on Ashtik’s primary website, www.ashtik.com.


Ensuring Compliance with the Privacy Policy
Ashtik uses a self-assessment approach to ensure compliance with this Privacy Policy and periodically verifies that the Privacy Policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible.


Questions or Concerns
If you have any comments, questions or disputes regarding this Privacy Policy or the use and disclosure of Personal Information, please contact Ashtik via email at support@ashtik.com and we will investigate and attempt to resolve your concerns.


Effective Date of this Privacy Policy
This Privacy Policy is effective as of August 15, 2013.